SENIOR STAFF
Erin Walker-Tolles
Executive Director
Erin Walker-Tolles is Executive Director of CCS. Under policy direction of the Board of Directors she develops and maintains an agency wide guidance that reflects the CCS mission in serving seniors, children & families and those experiencing disability through Southeast Alaska. She believes every person is valuable and deserves to live with dignity. Every service CCS provides is intended to help people be healthy, independent, and become a vital part of their community. Her job is focused on ensuring that CCS, as a non-profit social service and health care agency, is part of a network of community services extending across all of Southeast Alaska. She shares her own mission with CCS – “with a foundation built on faith, it is our mission and an honor to help those in need”.
Erin has lived in Juneau for more than two decades and has worked with non-profits and tribal social service providers to find the most effective ways to help Alaskan’s in need. Her direct service experience includes: children experiencing behavioral health challenges, helping families on welfare become self-sufficient, and support for individuals of all ages experiencing disabilities. Her career has included work for community non-profit social service providers, faith based non-profits, and most recently at the State of Alaska as Public Assistance Chief of Policy and Program Development. She has a bachelor’s degree in Philosophy and Social Sciences from Humboldt State University (1993), and a Master’s Degree in Community Mental Health from Trinity College of Vermont (2001).
Email
463-6151
Executive Director
Erin Walker-Tolles is Executive Director of CCS. Under policy direction of the Board of Directors she develops and maintains an agency wide guidance that reflects the CCS mission in serving seniors, children & families and those experiencing disability through Southeast Alaska. She believes every person is valuable and deserves to live with dignity. Every service CCS provides is intended to help people be healthy, independent, and become a vital part of their community. Her job is focused on ensuring that CCS, as a non-profit social service and health care agency, is part of a network of community services extending across all of Southeast Alaska. She shares her own mission with CCS – “with a foundation built on faith, it is our mission and an honor to help those in need”.
Erin has lived in Juneau for more than two decades and has worked with non-profits and tribal social service providers to find the most effective ways to help Alaskan’s in need. Her direct service experience includes: children experiencing behavioral health challenges, helping families on welfare become self-sufficient, and support for individuals of all ages experiencing disabilities. Her career has included work for community non-profit social service providers, faith based non-profits, and most recently at the State of Alaska as Public Assistance Chief of Policy and Program Development. She has a bachelor’s degree in Philosophy and Social Sciences from Humboldt State University (1993), and a Master’s Degree in Community Mental Health from Trinity College of Vermont (2001).
463-6151
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Shema Jones
Chief Finance Officer Shema moved to Juneau after spending twenty years in Oklahoma working in accounting. She has done accounting for various sectors such as the oil and gas industry, commercial and residential construction, retail, and not for profits. Shema’s many years of experience in various accounting fields along with her recent graduation from Mid-America Christian University with a B.S in Management and Ethics makes her a well-rounded addition to CCS. She is excited to be working for CCS, where she can give back to the community through her work. When she is not working, she enjoys hiking with her kids and three dogs and looks forward to her first year of gardening in Southeast Alaska. She and her family chose Juneau due to the proximity to nature and all that Juneau has to offer. Besides that, she enjoys our small community and how welcoming everyone has been. 463-6143 |
Joy Will
Human Resource Director
Joy has spent nineteen of the last twenty-one years living and working in Juneau after growing up in South Central Alaska. She has spent most of her career working in Human Resources in the beverage manufacturing industry, and was a recognized leader in her industry for HR. She also has a strong background in accounting, business administration, and sales administration. Joy has a passion for helping individuals grow and develop both personally and professionally. She is excited to be part of CCS and to work for an organization that provides support to the residents of Southeast Alaska.
Joy has a Bachelor of Business Administration with a concentration in Accounting from Pacific Lutheran University (1998). She received her SHRM Certified Professional certification in 2015 and in 2019 obtained her Evangelical Lutheran Church of America Level (ELCA) 1 Coaching certification.
Email
463-6158
Human Resource Director
Joy has spent nineteen of the last twenty-one years living and working in Juneau after growing up in South Central Alaska. She has spent most of her career working in Human Resources in the beverage manufacturing industry, and was a recognized leader in her industry for HR. She also has a strong background in accounting, business administration, and sales administration. Joy has a passion for helping individuals grow and develop both personally and professionally. She is excited to be part of CCS and to work for an organization that provides support to the residents of Southeast Alaska.
Joy has a Bachelor of Business Administration with a concentration in Accounting from Pacific Lutheran University (1998). She received her SHRM Certified Professional certification in 2015 and in 2019 obtained her Evangelical Lutheran Church of America Level (ELCA) 1 Coaching certification.
463-6158
Marianne Mills
Director of Southeast Senior Services
Marianne Mills is the Director of the Southeast Senior Services (SESS) Program Division of CCS. In this capacity, she works with her staff to assess the service needs of elders in each community, identifies funding sources to pay for those services, plans budgets and staffing, and manages recruitment, interviewing and hiring of personnel for the division. Conducting ongoing staff training, ensuring compliance with grant and contract standards, and providing top quality services for our clients is a critical part of her job. Her statewide advocacy efforts and partnerships with local municipal and tribal governments, state and federal agencies, and fellow non-profit or private agencies are also essential to making sure older Alaskans have access to a full continuum of care.
Marianne began her work at CCS in 1989, managing nutrition, transportation and support services in various Southeast Alaska communities until 2004 when she was promoted to the position of SESS Program Director. She has a B.A. in Sociology from U.C.S.D. (1977), an M.S.W. from San Diego State (1979), an A.A. degree in Data Processing (1985), and an M.B.A. from the University of Alaska Fairbanks (1988).
Email
463-6154
Director of Southeast Senior Services
Marianne Mills is the Director of the Southeast Senior Services (SESS) Program Division of CCS. In this capacity, she works with her staff to assess the service needs of elders in each community, identifies funding sources to pay for those services, plans budgets and staffing, and manages recruitment, interviewing and hiring of personnel for the division. Conducting ongoing staff training, ensuring compliance with grant and contract standards, and providing top quality services for our clients is a critical part of her job. Her statewide advocacy efforts and partnerships with local municipal and tribal governments, state and federal agencies, and fellow non-profit or private agencies are also essential to making sure older Alaskans have access to a full continuum of care.
Marianne began her work at CCS in 1989, managing nutrition, transportation and support services in various Southeast Alaska communities until 2004 when she was promoted to the position of SESS Program Director. She has a B.A. in Sociology from U.C.S.D. (1977), an M.S.W. from San Diego State (1979), an A.A. degree in Data Processing (1985), and an M.B.A. from the University of Alaska Fairbanks (1988).
463-6154
Jennifer Carson
Director of Hospice and Home Care/Compliance Officer
Jennifer is the agency wide Compliance Officer for CCS. Jennifer has experience with healthcare and social service compliance including local, state, and federal rules and regulations, championing agency accreditation, conducting program evaluation and internal audits, and leading organizational performance and quality improvement efforts. Jennifer has developed and implemented not only programmatic policies and procedures, but personnel, governance and administrative policies and procedures. Jennifer is well-versed in risk management, privacy and confidentiality, and program management. Additionally, Jennifer has over 15 years of experience providing direct services to adults with mental illness.
Jennifer has a BA in psychology and social work from Miami University of Ohio (1994) and a Master’s in Public Administration from University of Alaska Southeast (2013). Jennifer holds a certification in Healthcare Compliance and certificate in Supported and Community Employment for Individuals with Mental Illness.
Email
463-6162
Director of Hospice and Home Care/Compliance Officer
Jennifer is the agency wide Compliance Officer for CCS. Jennifer has experience with healthcare and social service compliance including local, state, and federal rules and regulations, championing agency accreditation, conducting program evaluation and internal audits, and leading organizational performance and quality improvement efforts. Jennifer has developed and implemented not only programmatic policies and procedures, but personnel, governance and administrative policies and procedures. Jennifer is well-versed in risk management, privacy and confidentiality, and program management. Additionally, Jennifer has over 15 years of experience providing direct services to adults with mental illness.
Jennifer has a BA in psychology and social work from Miami University of Ohio (1994) and a Master’s in Public Administration from University of Alaska Southeast (2013). Jennifer holds a certification in Healthcare Compliance and certificate in Supported and Community Employment for Individuals with Mental Illness.
463-6162
Patricia "PK" Kalbrener
Fund Development & Outreach Director
Throughout the past decade PK has been involved in the outreach and fund development efforts of various local nonprofits. Specializing in digital media and event production, she truly enjoys developing thoughtfully crafted and meaningful experiences for those we connect with.
Born and raised in Juneau, and now starting a family of her own, PK is grateful to be doing work that allows her to contribute to the health and well being of our Southeast Alaska communities.
Email
723-9681
Fund Development & Outreach Director
Throughout the past decade PK has been involved in the outreach and fund development efforts of various local nonprofits. Specializing in digital media and event production, she truly enjoys developing thoughtfully crafted and meaningful experiences for those we connect with.
Born and raised in Juneau, and now starting a family of her own, PK is grateful to be doing work that allows her to contribute to the health and well being of our Southeast Alaska communities.
723-9681